Privacy Policy
How Triposplat collects, uses, and protects account, image, generation, and billing data.
Last updated: 2026-06-13
Introduction
Triposplat helps users convert images into 3D Gaussian splat files through an authenticated web application. This Privacy Policy explains what information we collect, how it is used, and how we protect it.
Information We Collect
We may collect the following information:
- Account information — Name, email address, authentication method, and profile details you provide.
- Generation inputs — Image URLs, uploaded image data, Triposplat settings, seeds, output format choices, request IDs, and generated result metadata.
- Generated outputs — Links to model files, preprocessed images, timing data, and related history needed to deliver the service.
- Usage data — Pages visited, feature usage, credits consumed, errors, and diagnostic events.
- Payment data — Billing status, plan, invoices, and payment processor references. We do not store full card numbers.
- Device and cookie data — Browser, device, session, locale, theme, and security cookies.
How We Use Information
We use information to:
- Provide Triposplat image-to-3D generation and result downloads.
- Secure accounts, sessions, API routes, and billing workflows.
- Process credits, subscriptions, invoices, and support requests.
- Improve reliability, model workflow design, and user experience.
- Detect abuse, unsafe content attempts, fraud, and security incidents.
- Comply with legal obligations.
AI Processing
Triposplat uses third-party AI infrastructure, including fal.ai, to process generation requests. Images and generation parameters may be sent to those providers to create the requested 3D Gaussian output. Do not upload confidential, regulated, or rights-restricted images unless you have permission and are comfortable with this processing.
Data Sharing
We do not sell personal information. We may share information with service providers that help operate Triposplat, including authentication, hosting, storage, analytics, payment, email, support, and AI inference providers. We may also disclose information when required by law or to protect users, the service, or the public.
Data Retention
We retain account, billing, usage, and generation records for as long as needed to provide the service, resolve disputes, meet legal obligations, and improve reliability. You may request deletion of your account data where applicable.
Security
We use reasonable safeguards such as encrypted transport, access controls, server-side API key handling, and administrative controls. No internet service can guarantee perfect security, so users should avoid uploading sensitive images or secrets.
Your Choices
You can update your account information, manage billing, and request account deletion through the service or by contacting us. Browser controls may let you limit cookies, but some cookies are required for login and security.
Changes
We may update this Privacy Policy as Triposplat evolves. Material changes will be reflected by the updated date and, where appropriate, notice in the service.
Contact
If you have questions about this Privacy Policy, contact us through the information provided on triposplat.app.